Select Page

Privacy Policy

Last Updated: 18-June-2025
Effective Date: 02-Dec-2024

Zeeck Digital Concept LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

  1. Information We Collect
    We may collect and process the following information:
  • Full Name
  • Email address
  • Phone number
  • Company/Organization Name
  • Payment details (processed securely through third-party gateways)
  • IP address and browser data
  1. How We Use Your Information
    Your information may be used to:
  • Provide and manage our services
  • Process transactions and deliver orders
  • Personalize your experience
  • Improve our website and offerings
  • Send updates, offers, or newsletters (you can opt out anytime)
  • Comply with legal obligations
  1. Sharing Your Information
    We do not sell or rent your personal information. We may share data with:
  • Payment providers (e.g., Flutterwave)
  • Legal or regulatory authorities when required
  • Service providers under strict confidentiality terms
  1. Cookies and Tracking
    Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.
  2. Data Retention
    We retain your data for as long as needed to provide services and comply with legal obligations. We may keep non-identifiable data for analytical purposes indefinitely.
  3. Data Security
    We implement appropriate technical and organizational measures to safeguard your data. However, no method of transmission over the internet is completely secure.
  4. Your Rights
    Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, email: contact@zeeckgroup.com.
  5. Changes to this Policy
    We may update this policy. Revisions will be posted on this page, and your continued use of our services constitutes acceptance of any changes.
  6. Contact
    If you have questions or concerns, contact us:
    📧 Email: contact@zeeckgroup.com
    📞 Phone: +234 809 471 246
    📍 Address: 18 Wole Akinseye Street, Ikotun, Lagos, Nigeria

💳 Refund Policy

Effective Date: 02-Dec-2024

At Zeeck Digital Concept LTD, we value your satisfaction. Please read our refund policy below:

  1. Service-Based Refunds:
    Refunds are applicable only for services that have not commenced or are canceled before significant work has been initiated. All refund requests must be made in writing within 7 days of payment.
  2. Non-Refundable Items:
  • Custom web/app development work once initiated
  • Graphic design projects after draft submission
  • Monthly retainers or subscription fees already billed
  • Domain, hosting, or third-party service purchases
  1. Eligibility:
    To be eligible for a refund, the service must be unused, and no deliverables or work must have been shared with the client.
  2. Process & Timing:
    Refunds (if approved) will be processed to the original method of payment within 7–14 business days.
  3. Dispute Resolution:
    If you believe a refund is due or if there is dissatisfaction, please contact our team at contact@zeeckgroup.com with your order details. We will review the case and do our best to resolve the issue.

📜 Terms and Conditions

Effective Date: 02-Dec-2024

These Terms and Conditions govern your access and use of the website and services provided by Zeeck Digital Concept LTD. By accessing our website, you agree to be bound by these terms.

  1. Use of Services
    You agree not to misuse or interfere with the proper functioning of our website and services. You must be at least 18 years old to use our services.
  2. Intellectual Property
    All content, logos, graphics, and code are the property of Zeeck Digital Concept LTD. You may not reproduce or redistribute any content without prior written permission.
  3. User Accounts
    You are responsible for maintaining the confidentiality of your login credentials and activities under your account.
  4. Payment Terms
    All payments for services must be made in advance unless otherwise agreed. Payment gateways like Flutterwave are used for secure processing.
  5. Limitation of Liability
    Zeeck Digital Concept LTD is not liable for indirect damages, data loss, or third-party service failures. Our total liability is limited to the amount you paid for our service.
  6. Termination of Service
    We reserve the right to suspend or terminate your access for violating our terms or for any suspicious activity.
  7. Governing Law
    These terms are governed by the laws of the Federal Republic of Nigeria.
  8. Contact Information
    For questions about these terms, email us at contact@zeeckgroup.com.